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Customer Efficiency

    Account Link Failure Notification

    Notify a customer when the link to their accounting system becomes unresponsive
    Paul Dorey over 2 years ago in GOb2b General (If you are not sure!) / Customer Efficiency 0

    Sorting Function

    The sort function defaults to sorting by recommended. It would be better for us if it defaulted to A-Z from the start rather than having to change it. Also when it does sort, it does so by the descriptions for the products and not the stock codes ...
    Vincent Carroll about 1 year ago in GOb2b General (If you are not sure!) / Customer Efficiency 0

    PO Upload - Enhanced Quick Order

    While there is a quick order by CSV upload, some customers have asked if its possible to upload a PO to create an order. Essentially, this could skip a lot of checkout steps too, going to a final confirmation. This may require OCR recognition, and...
    Leon Bagga almost 2 years ago in GOb2b General (If you are not sure!) / Customer Efficiency 1

    Improve Order Placed by Account on Hold Email/Over Credit Emails

    Add the Accounts Order Number in the Title and a link to it in the GOb2b Admin Section in the Body
    Paul Dorey about 2 years ago in GOb2b General (If you are not sure!) / Customer Efficiency 0

    Use A Department as Cross Sell

    Where a range of products are all likely to have the same Cross Sell then use a Department. e.g. if you are selling TVs with out aerials then you could use the Aerial department as Cross Sell on everyone. You would need to be able to add other pro...
    Paul Dorey about 2 years ago in GOb2b General (If you are not sure!) / Customer Efficiency 0

    Differentiate Order Types in Confirmation Email

    Subject: Your Retail order with Acme Ltd (No. WEB112431) Subject: Your Trade order with Acme Ltd (No. WEB112431) Subject: Your Agent Placed order with Acme Ltd (No. WEB112431)
    Paul Dorey about 2 years ago in GOb2b General (If you are not sure!) / Customer Efficiency 0