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Workspace CMS and Admin
Categories Customer Efficiency
Created by Guest
Created on May 20, 2025

Add a surcharge function to shipping

A few customers have asked how they add a surcharge to their shipping. FedEx are now providing spreadsheets of countries and postcodes in which need to have a surcharge added so ideally we need a function to add this to.

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  • Kevin Beard
    Jun 12, 2025

    Yep, it's doable.

    I've managed to apply a surcharge by creating new postcode zones for the affected areas (e.g. FEDEX - ZONE U - ODA - (Norway) - Tier B / FEDEX - ZONE U - ODA - (Norway) - Tier C), then create new Shipping Services for the different weight breaks for thos postcode zones.

    However, creating the postcode zones is the extremely slow part... for these 2 zones alone I've had to manually enter 2000+ postcodes. If I could import a list of postcodes when creating the postcode zone that would save me days of work not having to add 1 postcode at a time.

  • Admin
    Paul Dorey
    May 30, 2025

    We have a form of surcharge logic which is not exposed in the CMS but is used in some bespoke functions for some customers. Chris is right that is could be achieved by creating new zones and services for the surcharged shipping but as he points out it is a lot of work. We will look into this further.

  • Chris Turner
    May 30, 2025

    Have you looked at GOB2B shipping instructions as this can probably be acheived with what is there. You can make it postcode / country specific but maybe quite a bit of work to setup.