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Customer Efficiency

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reciprocal alternative/cross sell

When adding an item as a cross sell item, I would like the ability to tick an option to add the item as a cross sell or alternative to the item being added. example.. product A is having product B added as a cross sell item... I would like to tick...
simon knagg 5 months ago in CMS and Admin / Customer Efficiency 0

Customer Notes for Agents

In Account Overview, when logged in as an agent, a "notes" section shows up to house notes for himself/ us other agents will be able to see also.
Matt Edwards 12 months ago in CMS and Admin / Customer Efficiency 0

Account creation into the back-end admin section.

rather than behind a "customer" login to the front end website. All "site admin" tools to move across so all administration is in one place.
Chris Jones about 1 year ago in CMS and Admin / Customer Efficiency 1 Planned

Feature Set Groups

We have allot of feature sets and sometimes a product could have quite a few features. I would like the ability to add a feature set group, which allows me to group a set of feature sets and name them to be recalled in one go, instead of adding th...
simon knagg 6 months ago in CMS and Admin / Customer Efficiency 1

Have Two Product Editors Open at Once

Can we have the ability to open two products at the same time? Currently we can only open one, but we could open several in the non-online version. Often, we are copying and pasting data from one product to another, so being able to have at least ...
Paul Dorey about 1 year ago in CMS and Admin / Customer Efficiency 0

Bulk Move Items

Bulk-move items? For example, if I wanted to move more than one item to a different department, is that possible? If it isn't possible, and can't be added, when we move a product, can it not take us to where we've just moved the product to (which ...
Paul Dorey about 1 year ago in CMS and Admin / Customer Efficiency 1

Report to show product specifics

Specific example - customer would like to create a report showing what products are missing weights.
Guest 8 months ago in CMS and Admin / Customer Efficiency 0

Copy product image onto new product

Would speed up adding similar products or creating bundles of existing product
Phil Bassinder 9 months ago in CMS and Admin / Customer Efficiency 0

Matrix front page description updates when products description gets updated from Sage

Currently if Sage description gets updated, only the matrix options descriptions get updated but the "Front" product page does not, so it means a record has to be kept and manually updated, very inefficient.
Phil Bassinder 10 months ago in CMS and Admin / Customer Efficiency 1

Clear Website Cache

Can "Clear Website Cache" in CMS have its own button not a dropdown from "Settings", would just make it 1 click instead of 2 but when adding lots of items it would speed process up?
Phil Bassinder 11 months ago in CMS and Admin / Customer Efficiency 0